Privacy Policy

Effective Date: 18.09.2025

Punjabi Book Bazaar Australia (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or shop with us—whether online or in-store.

By using our services, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, postal address
• Order Information: Billing/shipping details, payment confirmation
• Account Information: Username, password, preferences
• Usage Data: IP address, browser type, device info, pages visited
• Community Engagement: If you participate in events, surveys, or cultural programs, we may collect relevant details

How We Use Your Information

We use your personal information to:

• Process orders and deliver books or services
• Communicate updates, promotions, and literary news
• Improve our website and customer experience
• Respond to inquiries and provide support
• Comply with legal obligations

We may also use anonymized data for analytics and community outreach planning.

Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Payment processors, shipping partners, IT support
• Legal Authorities: If required by law or to protect our rights
• Event Partners: With your consent, for community or literary events

Cookies and Tracking

Our website uses cookies to enhance your experience. These help us remember your preferences, track usage patterns, and improve site performance. You can manage cookie settings in your browser.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. However, no system is 100% secure. Please keep your login credentials confidential.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

Your Rights (Australia)

Under the Australian Privacy Act 1988, you have the right to:

• Access and correct your personal information
• Withdraw consent for marketing communications

To exercise these rights, contact us at: punjabibookbazaar@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

For our full Returns Policy, please visit Returns Policy.